Informed Consent & Practice Guideliens
Kimberly Milfort (Therapist), is a Licensed Massage Therapist (MT22508783). She is licensed in manipulation of the soft tissues of the body with additional training in Trauma-Informed Massage, Tech Neck Syndrome, Headaches.
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By booking with the Therapist, the Client agrees to receive either individual or event massage services and follow these guidelines. Tipping is appreciated but not required as prices are set appropriately.
1) Accommodations
The client should ask if they need something changed, for example a different type of bolster, extra blanket or change in pressure - the Client is the expert on how their own body feels and is highly encouraged to make requests. Clients with sensory challenges (sights, sounds, scents, textures), attention needs (fidget toys, music changes, or short `break during the service), challenges climbing onto a massage table or 3 stair steps are invited to inform the Therapist.
Mobile clients are required to provide appropriate information to the Therapist about the event, population, location, and access to the space. Please provide required space for chair (6x6 ft) or table (6x8 ft), and therapist is not responsible for moving furniture out of the way.
2) Scheduling
Clients may arrive for appointments up to 10 minutes early. If a client is running late, they may text 317-762-4127. Sessions will still end at the scheduled time. It is recommended to reschedule if the client is running late by more than half the scheduled time. A credit card and Intake form are required on file for all bookings.
For reschedules or cancellation, 24 hours notice is required or it is considered late. For late reschedules of individual sessions, there will be a 50% charge from the originally scheduled service at the therapist's discretion. Late cancellation or no show for individual sessions will result in a full charge of the originally scheduled service. Clients must reschedule if sick, and discuss with the therapist any new or recent injuries or surgeries. Clients will never be charged for individual sessions cancelled or rescheduled at any time, if they provide a doctor's note or if the Therapist cancels. Hygiene products are available in the bathroom for those busy days we all have, where clients feel like freshening up on site before the session.
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Mobile clients will provide access to the space at least 10 minutes for individual and 30 minutes for chair massage before the session start time to setup. Mobile Massage sessions will not be extended beyond the regularly scheduled time if the event starts late. Each person receiving massage at an event will be required to sign a consent form, managed by the Therapist on site.
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Mobile massage requires extensive preparation and scheduling padding and therefore requires a 50% deposit that is non-refundable if the client must cancel or reschedule at any time for any reason. If the event is cancelled or rescheduled with at least 24 hours notice, the 50% deposit will be forfeit. If the event is cancelled or rescheduled within 24 hours by the client, 100% of the service fee is owed.
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We respect the time and trust of all of our clients and commit to arriving early and keeping every appointment. Therefore, we will not charge for services not rendered if for any reason the Therapist must cancel for both individual and mobile. If for some reason the Therapist (or any Therapists subcontracted) is late, a partial refund or discount will be granted proportionate to time lost. If for some reason the Therapist (or any Therapist subcontracted) must cancel entirely a full refund will be granted, and every effort to ensure at least 24 hours notice will be made.
3) Safety & Body Respect
This practice holds all bodies with unconditional positive regard and respect and is a safe place for all people including but not limited to those who are undocumented, LGBTQIA, BIPOC, and neurodivergent. Clients who have received Cancer treatment recently, are pregnant, are active duty military or police, or have a history of committing violence may be referred to more appropriate providers.
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Minors must be fully clothed (shorts and sports bra ok) and accompanied if under the age of 15. Their guardians will complete all forms. Shortened sessions will be offered for children under 12.
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Client safety and autonomy are paramount, and they can change or end the session at any time. It is very normal for people to have the entire spectrum of bodily reactions to massage - clients do not have to be silent or positioned any certain way on the table.
INAPPROPRIATE BEHAVIOR: Clients will be properly draped during sessions. This practice is a safe place for sex workers, but is not affiliated in any way or providing services related to sex work. Any violent, sexual, or otherwise inappropriate comments or actions will result in immediate termination of the session with full fee charged, and the incident will be reported.
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Any Therapist subcontracted with Believe the Body, LLC is also required to sign an agreement that they will maintain appropriate licensing and insurance, and that they will behave, practice massage, and follow hygiene and business standards according to state and professional laws and standards.